Terms of service
Shopify Terms of Service – Founders Funding Summit Store
Last updated: 7 November 2026
Welcome to the Founders Funding Summit online store. This store is operated by Medigi Limited, a company registered in England and Wales (company number 11953188), with its registered office at 71-75 Shelton Street, London, WC2H 9JQ ("we", "us", "our"). You can contact us at helpdesk@foundersfundingsummit.com.
Through this store we sell tickets to the Founders Funding Summit and e-books from The Founders' Library (together with the store, its content and features, the "Services"). The store is powered by Shopify, which provides the technology that lets us offer the Services to you.
Event and library terms. Ticket purchases are also subject to the Founders Funding Summit Terms & Conditions at https://www.foundersfundingsummit.com/terms-and-conditions, and e-book purchases are also subject to the Library Terms at https://www.foundersfundingsummit.com/ebook-terms. Please read them before you buy. If anything in these Terms of Service conflicts with those terms, the Terms & Conditions apply to tickets and the Library Terms apply to e-books.
These Terms of Service, together with the policies they refer to, explain your rights and responsibilities when you use the Services. By using the Services or placing an order, you agree to them. If you do not agree, please do not use the Services. Nothing in these terms affects your statutory rights as a consumer.
1. How these terms fit with our other terms
These terms work alongside:
the Founders Funding Summit Terms and Conditions, which apply to tickets, applications, attending the summit, and ticket transfers, cancellations and refunds;
The Founders' Library: Terms and Conditions, which apply to e-books, library access, your licence to use the e-books, your right to cancel and your rights if an e-book is faulty;
our Privacy Policy, Refund Policy and Shipping Policy.
2. Age and accounts
2.1 You must be 18 or over to use the Services, buy from us or attend the summit. If you buy for an organisation, you confirm you have authority to bind it.
2.2 To buy e-books you need an account with a confirmed email address. Please give accurate, up-to-date information and keep your login details secure. You are responsible for activity on your account unless it results from our failure to keep our systems reasonably secure. Your account is personal to you and you may not sell or transfer it.
3. What we sell
3.1 Summit tickets. Tickets are sold by application, so each summit has a balanced mix of founders at different stages, investors and experts. Applying is free and is not a booking. We may accept or decline any application. If we approve your application, we send you a payment link.
3.2 E-books. E-books from The Founders' Library are digital content, supplied as downloadable PDFs. They are general educational guides, not professional advice (see section 18).
3.3 We take care to describe our tickets and e-books accurately. We may change, update or withdraw products, but this will not affect an order we have already accepted.
4. Orders and when a contract is formed
4.1 When you place an order, you authorise us and our payment processors to charge your chosen payment method for the total shown at checkout.
4.2 A contract between you and us is formed when your payment through our Shopify checkout succeeds and you receive an order confirmation or receipt by email. For tickets, an approval email or payment link is an invitation to book: it does not reserve a place until you pay.
4.3 Please check your order before you pay. If we cannot accept or fulfil an order, we will tell you by email and refund anything you have paid. If we cancel or materially change the summit, section 7.2 and our Refund Policy explain what happens to your ticket.
5. Prices and payment
5.1 Prices are in pounds sterling (GBP). We are not currently registered for VAT, so no VAT is charged on tickets or e-books. Any mandatory fees are shown upfront before you pay. There are no shipping or delivery charges, because everything we sell is supplied digitally or as an event ticket.
5.2 The price you pay is the price shown at checkout when you place your order. We may change prices or run promotions, but this will not affect an order already placed. Where a promotion has its own terms, those terms apply to it.
5.3 Payments are processed securely by Shopify and its payment partners. We do not see or store your full card details. You confirm that you are authorised to use the payment method you provide.
6. Delivery
6.1 E-books. Once your payment succeeds and you have agreed to immediate supply, your e-books are made available in your online library. See our Shipping Policy for details.
6.2 Tickets. After your payment succeeds, we email your ticket to the address you gave us. Future Founders and Founders tickets also include access to the full Founders' Library for 12 months from the date of purchase, starting as soon as your payment succeeds.
6.3 If you have not received your ticket or e-book access, please check your spam folder, then email helpdesk@foundersfundingsummit.com with your order number.
7. Cancellations and refunds
7.1 E-books. You normally have 14 days to cancel a purchase of digital content. Because e-books are supplied immediately, before you can access them we ask you to agree that supply starts straight away and to acknowledge that you will lose your right to cancel once the e-book is made available. Your rights if an e-book is faulty are not affected. See The Founders' Library: Terms and Conditions and our Refund Policy.
7.2 Tickets. Tickets are for an event on a specific date, so the 14-day cancellation right does not apply. Tickets are non-refundable if you cancel, but you may transfer your ticket to another attendee by emailing helpdesk@foundersfundingsummit.com at least 24 hours before the summit. If we cancel or materially change the summit, the Founders Funding Summit Terms and Conditions explain your options and when a refund is due.
7.3 Refunds are made to your original payment method.
8. Intellectual property
8.1 Medigi Limited and its licensors own all rights in the Services and our content, including the Founders Funding Summit and The Founders' Library names and logos, the e-books, text, images, graphics and design. Shopify's name and logo belong to Shopify, and other names and logos belong to their owners.
8.2 You may view and print pages of the store for your own personal or internal business use. You must not otherwise copy, sell, adapt or republish our content, or use our names or logos, without our written permission.
8.3 Your licence to use e-books you buy or access, including sharing with your co-founders and professional advisers, is set out in The Founders' Library: Terms and Conditions.
9. Optional tools
We may give you access to tools provided by third parties. We do not control those tools and their own terms apply. Please make sure you are happy with those terms before using them.
10. Third-party links
Our main website, www.foundersfundingsummit.com, is also run by Medigi Limited and has its own terms and privacy policy. The Services may also link to websites run by others, such as government bodies. We do not control third-party websites and are not responsible for their content, products or practices. Please review their own terms and policies.
11. Our relationship with Shopify
The store is powered by Shopify, and your device communicates with Shopify's systems when you use it. Any purchase you make is a contract between you and Medigi Limited, not Shopify. Shopify is not responsible for our tickets, e-books or the summit. This does not affect your statutory rights against us.
12. Privacy
Our Privacy Policy explains how we collect and use your personal data under the UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003. Because the store is hosted by Shopify, Shopify also processes information about your visit and transactions, including to provide, secure and improve the Services and to prevent fraud. Some of this data may be processed outside the UK with appropriate safeguards. Shopify's own Privacy Policy explains its processing.
13. Feedback and reviews
13.1 If you send us ideas, suggestions or feedback, we may use them freely, without paying you or keeping them confidential.
13.2 If you post or send a review, it must be genuine, reflect your own experience, and disclose any incentive you received. It must not be unlawful, offensive, defamatory or infringe anyone's rights. You grant us a non-exclusive, royalty-free licence to publish and display your review. We may remove reviews that break these rules. We publish reviews in line with the Digital Markets, Competition and Consumers Act 2024 and do not publish fake reviews.
14. Errors
We try to make sure information on the store is accurate. If we find an error in a price or description after you have ordered, we will contact you to ask whether you want to continue at the correct price or cancel. If you cancel, we will refund you in full.
15. Prohibited uses
15.1 You must use the Services lawfully. You must not:
break any law or infringe anyone's intellectual property, privacy or other rights;
harass, abuse or threaten anyone, including our staff;
send false or misleading information, impersonate anyone, or send spam;
upload viruses or malicious code, or try to bypass our security;
scrape, copy or extract data or content from the Services using bots, scrapers or automated tools, including to train AI models, except where the law expressly allows; or
resell our tickets or e-books, or use the Services to build a competing product.
15.2 Ticket transfers in line with the Founders Funding Summit Terms and Conditions are not resale.
16. Agents
16.1 "Agent" means software that takes autonomous or semi-autonomous action for a person, such as an AI shopping agent.
16.2 An Agent may only access the Services if it identifies itself in every request by including "Agent/[agent name]" in its user agent string, does not hide that it is an Agent or mimic human behaviour, does not complete or bypass CAPTCHAs, answers truthfully if asked whether it is a computer, and does not get around any measure we use to limit Agents. We may limit or block Agents at any time.
17. Suspension and termination
17.1 We may suspend or close your account, or cancel an order, if you seriously or repeatedly breach these terms, if the law requires it, or to protect other users or our systems. Where reasonable, we will tell you why.
17.2 If we cancel a paid order for a reason other than your breach, you will receive any refund you are entitled to under the relevant terms. Sections 8, 13, 18 to 24 and any other terms that by their nature should continue will survive after these terms end.
18. General information, not advice
Content on the Services and in our e-books is general information only. It is not legal, tax, accounting, financial, investment or regulatory advice and does not take account of your circumstances. Medigi Limited is not authorised by the Financial Conduct Authority and does not arrange or advise on investments. Please take independent professional advice before acting on anything you read.
19. Our liability to you
19.1 What we never exclude. Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else the law does not allow us to limit. Nothing affects your statutory rights as a consumer, including your rights under the Consumer Rights Act 2015.
19.2 If you are a consumer. We are responsible for loss you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill. We are not responsible for loss that was not foreseeable. If digital content we supply damages your device or other digital content because we did not use reasonable care and skill, we will repair the damage or pay you compensation.
19.3 If you buy for your business. To the extent the law allows, including the reasonableness test in the Unfair Contract Terms Act 1977:
we exclude all implied conditions, warranties and terms;
we are not liable for loss of profit, revenue, business, investment, funding, opportunity, goodwill or data, or for any indirect or consequential loss; and
our total liability to you is limited to the amount you paid for the order concerned.
19.4 Specific limits for e-books are set out in The Founders' Library: Terms and Conditions.
19.5 We are not responsible for delays or failures caused by events beyond our reasonable control, such as internet or payment outages, cyber incidents or government action. If this happens, we will tell you and do what we reasonably can to limit the effect.
20. Indemnity (business buyers only)
If you use the Services for your business, you will compensate us for reasonable losses and legal costs arising from a third-party claim caused by your breach of these terms or your infringement of someone else's rights. We will tell you promptly about any such claim. This section does not apply to consumers.
21. If part of these terms is invalid
If a court finds any part of these terms unenforceable, the rest remains in force.
22. Waiver and entire agreement
If we delay in enforcing these terms, we can still enforce them later. These terms, with the documents listed in section 1, are the whole agreement between you and us about the Services. Nothing in this section limits liability for fraudulent misrepresentation.
23. Transferring this agreement
We may transfer our rights and obligations to another organisation, such as a buyer of our business. If you are a consumer, we will tell you and it will not reduce your rights. You may not transfer your rights without our written consent, except for transferring a ticket as the Founders Funding Summit Terms and Conditions allow.
24. Governing law and courts
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you are a consumer living in Scotland or Northern Ireland, you may also bring proceedings in your local courts. Consumers keep any mandatory protections of the country where they live. These terms are in English only.
25. Electronic communications
By using the Services or placing an order, you agree that we may send you service messages about your orders, account, tickets and these terms by email or in your account. We send marketing emails only in line with our Privacy Policy.
26. Changes to these terms
We may update these terms to reflect changes in law, the Services or how we sell. The latest version is always on this page. We will email account holders and anyone with a confirmed booking about material changes at least 30 days before they take effect. The version in force when you place an order applies to that order, and changes will not reduce your rights for orders already placed.
27. Complaints and contact
If you have a question or complaint, email helpdesk@foundersfundingsummit.com. We aim to respond within 10 working days.
Medigi Limited, 71-75 Shelton Street, London, WC2H 9JQ. Company number 11953188. Registered in England and Wales.