Shipping policy

Shopify Shipping Policy – Founders Funding Summit Store

Everything we sell in our online store is delivered digitally: e-books from The Founders' Library and tickets to the Founders Funding Summit. Nothing is posted, so there are no shipping, postage, packaging, customs or import charges. This policy explains how and when you receive your purchase. The store is operated by Medigi Limited.

E-books

What you receive. Each e-book is a PDF, made available in your online Founders' Library. To buy and access e-books you need an account with a confirmed email address, an internet connection and a device that can open PDFs (most phones, tablets and computers can).

How delivery works

1. You pay at checkout and receive an order confirmation email.
2. Before you can access your e-books, we ask you to agree that supply starts straight away and to acknowledge that you will lose your 14-day right to cancel once the e-book is made available to you. Our Refund Policy explains this.
3. Your e-books are then available in your library straight away, for you to read and download.

How long you have access

* E-books bought individually: yours to keep.
* E-books included with a Future Founders or Founders ticket: the full library is available to download for 12 months from the date you bought your ticket. You can keep and use any copies you download during that time.

Summit tickets

Tickets are sold by application. Once your application is approved and your payment succeeds, you receive a receipt from our store, and we then email your ticket, with its QR code for entry, to the address you gave us. Your ticket also appears in your account on www.foundersfundingsummit.com. Future Founders and Founders tickets include access to the full Founders' Library for 12 months, starting as soon as your payment succeeds.

If something hasn't arrived

* Check your spam or junk folder for emails from foundersfundingsummit.com.
* Make sure you are signing in with the email address you ordered with.
* If you still can't access your e-books or ticket, email helpdesk@foundersfundingsummit.com with your order number. We will resend your access, ticket or a working copy.

If we cannot supply an e-book you have paid for, we will refund you in full. If we cancel or change the summit, our Refund Policy explains what happens to your ticket.

Prices and currency

Prices are in pounds sterling (GBP). We are not currently registered for VAT, so no VAT is charged. If you pay in another currency, your bank may charge a conversion fee.

Contact

Medigi Limited, registered in England and Wales, company number 11953188. Registered office: 71-75 Shelton Street, London, WC2H 9JQ. Email: helpdesk@foundersfundingsummit.com